Before playing Karen McDonald, Jones had a very small role in Coronation Street in April 1997 as Mandy Phillips, worked in the theatre, appeared in a short film called Punch opposite fellow soap opera alumnus Jeff Hordley and guest-starred in episodes of series such as City Central.
Appeared on Celebrity Stars In Their Eyes as Catherine Zeta Jones (2003). In the same year she won the best actress award at the British Soap Awards.
Starred in an ITV's detective drama series Vincent (Autumn 2005). In the same year she starred on the West End stage in A Few Good Men and appeared in the musical special Celebrate Oliver! (screened on BBC1).
In 2006 she starred as Snow White in the pantomime Snow White and the Seven Dwarves at the Manchester Opera House. She also appeared in Kay Mellor's Strictly Confidential in which she played a bisexual sex therapist.
On New Year's Day 2007, Jones starred in a Yorkshire and London based black comedy, Dead Clever. She has also been as a guest reporter on the long-running BBC travel programme Holiday and special guest on an edition of the BBC2 series Taste of My Life which paid tribute to her friend, John Barrowman.
In autumn 2007, Jones toured the UK extensively in the premiere stage run of the film Terms of Endearment opposite Linda Gray and she has recently appeared in a number of plays for BBC Radio 4 and the West End showcase of a new musical, The Lost Christmas by Laurence Mark Wythe.
In January 2009, she appeared in 'Unforgiven', a three-part drama on ITV1, where she plays Ruth Slater, a woman released from prison after serving a 15-year prison sentence for the murder of two policemen. In November 2009 she played the role of the Mona Lisa in the Sarah Jane Adventures.
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